Penguin

Differences between current version and revision by previous author of IVR.

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Newer page: version 3 Last edited on Wednesday, March 24, 2004 9:57:52 am by AristotlePagaltzis
Older page: version 2 Last edited on Tuesday, February 24, 2004 2:29:25 pm by JohnMcPherson Revert
@@ -1,10 +1,10 @@
-!!Interactive Voice Response  
+An [Acronym] for __I__nteractive __V__oice __R__esponse.  
  
-IVR consists of simple voice prompting and digit collection to gather caller information for authenticating the user and identifying the destination. IVR provides the ability to: 
+[ IVR] consists of simple voice prompting and digit collection to gather caller information for authenticating the user and identifying the destination. IVR provides the ability to: 
  
-*Play customized prompts  
-*Collect account numbers and PINs  
-*Collect destination phone numbers  
-*Perform Authentication, Authorization, and Accounting (AAA) tasks interacting with a variety of servers 
+* Play customized prompts  
+* Collect account numbers and PINs  
+* Collect destination phone numbers  
+* Perform Authentication, Authorization, and Accounting (AAA) tasks interacting with a variety of servers 
  
-You probably heard one the last time you rang a large company... "please press 1 for ...". For example, listen to a [recording|http://www.wlug.org.nz/archive/sounds/press7.mp3]. 
+You probably heard one the last time you rang a large company... "please press 1 for ...". For example, listen to a [recording | http://www.wlug.org.nz/archive/sounds/press7.mp3].