Penguin

Differences between version 3 and predecessor to the previous major change of TCO.

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Newer page: version 3 Last edited on Thursday, July 7, 2005 2:11:39 pm by DanielLawson Revert
Older page: version 1 Last edited on Tuesday, May 25, 2004 8:08:31 pm by JohnMcPherson Revert
@@ -1,5 +1,5 @@
 An [Acronym] for __T__otal __C__ost of __O__wnership. 
  
-For computer stuff , includes purchase price as well as support costs/training costs/deprecation over the item's lifetime
+A term used to describe the overall cost of a particular item, including all facets of using it. For example, administration, maintenance, licensing costs, updates and end-user training , as well as initial capital outlay
  
-Often used and abused by marketing departments when giving skewed data/costs -- eg see CompetitiveComparisons. 
+Often used and abused by marketing departments when giving skewed data/ costs -- eg see CompetitiveComparisons .