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| Newer page: | version 3 | Last edited on Wednesday, March 24, 2004 9:57:52 am | by AristotlePagaltzis | |
| Older page: | version 2 | Last edited on Tuesday, February 24, 2004 2:29:25 pm | by JohnMcPherson | Revert |
@@ -1,10 +1,10 @@
-!!Interactive Voice Response
+An [Acronym] for __I__nteractive __V__oice __R__esponse.
-IVR consists of simple voice prompting and digit collection to gather caller information for authenticating the user and identifying the destination. IVR provides the ability to:
+[
IVR]
consists of simple voice prompting and digit collection to gather caller information for authenticating the user and identifying the destination. IVR provides the ability to:
-*Play customized prompts
-*Collect account numbers and PINs
-*Collect destination phone numbers
-*Perform Authentication, Authorization, and Accounting (AAA) tasks interacting with a variety of servers
+* Play customized prompts
+* Collect account numbers and PINs
+* Collect destination phone numbers
+* Perform Authentication, Authorization, and Accounting (AAA) tasks interacting with a variety of servers
-You probably heard one the last time you rang a large company... "please press 1 for ...". For example, listen to a [recording|http://www.wlug.org.nz/archive/sounds/press7.mp3].
+You probably heard one the last time you rang a large company... "please press 1 for ...". For example, listen to a [recording | http://www.wlug.org.nz/archive/sounds/press7.mp3].
