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CiscoSystems Policy

Products reach the end of their Product Life Cycle for a number of reasons. These reasons may be due to market demands, technology innovation and development driving changes in the product, or the products simply mature over time and are replaced by functionally richer technology. While this is an established part of the overall product life cycle, Cisco Systems recognizes that end-of-life milestones often prompt companies to review the way in which such end-of-sale and end-of-life milestones impact the Cisco products in their networks. With that in mind, Cisco have set out their end-of-life policy to help customers better manage their end-of-life transition and to understand the role that Cisco can play in helping to migrate to alternative Cisco platforms and technology.

As a general rule, Cisco will provide 6 months' notice of the affected product's end-of-sale date.

TAC Support, Spares and/or replacement parts for hardware will be available for a period of 5 years from the end-of-sale date.

Where available, Cisco will provide bug fixes, maintenance releases, work arounds, or patches for critical bugs reported via the TAC or Cisco.com Web site for a period of 5 years from the end-of-sale date for operating system software and for a period of 3 years from the end-of-sale date for application software.



For full details of End Of Life/End Of Sales visit Cisco's Web Site


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